Critical Facilities Maintenance Engineer

About the role:

Plan, manage and implement the delivery of FM services to Data Centres ensuring operational performance is maintained at all times to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the on-going management and development of the Datacentres.


As one of the shift engineers working a 12hr Continental shift pattern you will have the following duties:

  • Customer focused service
  • High standard of planned preventative and reactive maintenance
  • Proactive involvement in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate
  • Accurate recording and reporting of maintenance activity to ensure Keysource System is correctly updated
  • Carrying out operational and maintenance activities as directed, ensuring work is executed in a safe and suitable manner
  • Working as directed to ensure timely completion of PPM’s and reactive work to SLA
  • Identifying faults and accurately diagnosing root causes
  • Monitoring and maintaining equipment performance to ensure correct operation of the critical services of the Data Centres.
  • Management of Site permit process
  • High Voltage Authorised Person & all associated duties including
  • Management of Inspection & Testing programme
  • Management of Fire Procedures and fire response team
  • Oversight of statutory compliance, including water treatment and closed systems
  • Responsible for site inspections and audits
  • Supervising all operational and maintenance activities, to ensure work is executed in a safe and suitable manner and complies with SLA’s 
  • Assisting with incident management and subsequent investigation to establish root cause
  • Supporting the Shift Engineering Teams to ensure correct operation of the critical services of the Data Centres
  • Supervising staff, both in-house and external suppliers to deliver a highly focussed client service
  • Co-ordinating planned and unplanned maintenance activities
  • Ensuring the maintenance of accurate plant records, information and reporting systems
  • You will have site sign off for works to take place and to accept successful completion ensuring all RA and MS and other technical sign off is in place prior to allowing works to take place. You will have the responsibility for ensuring all services are delivered to the highest technical standards, minimising risk
  • Take responsibility for ensuring services are delivered in accordance with site and best practice processes and procedures


Required experience

  • Previous shift working experience
  • Experience in facilities, operations or engineering; in a Data Centre critical environment
  • Working knowledge and understanding of engineering operations within Business Critical Environments
  • Creating and developing SOP and EOP documentation and other related/similar processes
  • Excellent attention to detail
  • A flexible but non comprising approach to service delivery
  • Ability to discuss and understand technical problems and resolutions with engineering specialists.
  • LV and HV switching experience
  • Demonstrable experience in operating and fault finding complex and integrated M&E systems including (Transformers, LV, Generators, UPS, Electrical distribution, BMS, Air Conditioning, Fire suppression systems)


Essential qualifications relevant to the role :

  • 17th Edition certified or similar electrical qualification
  • HND or similar in relevant area (Mechanical, Electrical, Building Services)
  • IOSH – Working Safely
  • Good understanding of Data Centre cooling solutions and building services generally
  • Authorised person LV (HV Preferable)
  • Membership/Affiliate of relevant institutes (IET, BIFM, CIBSE etc.)
  • F-GAS / J11 (an advantage)


About you:

To succeed in this role you will need:

  • Good numerical and literacy skills and high levels of computer literacy.
  • Excellent organisational skills with the ability to prioritise.
  • Good analytical/ problem solving skills
  • The ability to communicate effectively at all levels with good relationship building skills.
  • To be customer focused.
  • Self-motivated and keen to develop, with a willingness and desire to learn
  • Keen to share knowledge with colleagues
  • To possess initiative with an inquisitive nature, unafraid to ask appropriate questions
  • Own means of transport to site
  • Driving license valid for use in the UK
  • To undergo full security checks to BS7858:2012